White Papers, Case Studies and Webinars
White Paper: Getting to the Root Cause with AI-Driven Patient Experience Analytics
NarrativeDx Founder and CXO, Senem Guney, PhD, CPXP on why (and how) healthcare organizations need to hear patients accurately for actionable healthcare consumer intelligence.
White Paper: NYU Rusk Rehabilitation
After working with NarrativeDx to measure their patient satisfaction, NYU Rusk Rehabilitation increased their referral volume by $50MM.
Case Study: HackensackUMC Palisades
After working with NarrativeDx to identify areas of improvement, HackensackUMC Palisades saw an 80% improvement in CAHPS scores.
Article: Journal of Patient Experience
Cheristi Cognetta-Reike, DNP, Clinical Director of Geriatric Services at Mayo Clinic Health System and NarrativeDx CXO, Senem Guney, PhD, CPXP discuss the value of gaining analytical insights from patient narratives.
White Paper: Turning Patient Comments into Actionable Change For Excellent PX
NarrativeDx CXO, Senem Guney, PhD, CPXP discusses the financial impact of improving patient experience and the value of hearing patients’ voices.