White Papers, Case Studies and Webinars
White Paper - Raising the Bar for Technology Implementation: Onboarding at NarrativeDx
A NarrativeDx white paper on the value of robust, high-touch and personal onboarding in launching and implementing healthcare technology that optimizes the healthcare organization’s investment.
White Paper - Identifying Workforce Development Opportunities from PX
NarrativeDx CXO, Senem Guney, PhD, CPXP explores how patient feedback intelligence helps organizations make strategic investments in workforce development and employee engagement.
White Paper - Getting to the Root Cause with AI-Driven Patient Experience Analytics
NarrativeDx Founder and CXO, Senem Guney, PhD, CPXP on why (and how) healthcare organizations need to hear patients accurately for actionable healthcare consumer intelligence.
White Paper - NYU Rusk Rehabilitation
After working with NarrativeDx to measure their patient satisfaction, NYU Rusk Rehabilitation increased their referral volume by $50MM.
Case Study - HackensackUMC Palisades
After working with NarrativeDx to identify areas of improvement, HackensackUMC Palisades saw an 80% improvement in CAHPS scores.
Article - Journal of Patient Experience
Cheristi Cognetta-Reike, DNP, Clinical Director of Geriatric Services at Mayo Clinic Health System and NarrativeDx CXO, Senem Guney, PhD, CPXP discuss the value of gaining analytical insights from patient narratives.
White Paper - Turning Patient Comments into Actionable Change For Excellent PX
NarrativeDx CXO, Senem Guney, PhD, CPXP discusses the financial impact of improving patient experience and the value of hearing patients’ voices.