Webinar Replay: Driving Technology Innovation in Healthcare with Patient Feedback
Samir Batra and Senem Guney, PhD, CPXP discuss how patient feedback and care provider feedback can be leveraged for creating better human experiences for patients and clinicians alike.
Webinar Replay: The Interplay Between Qualitative & Quantitative Data in PX Metrics & Measurement
Andrew Gallan, PhD and Senem Guney, PhD, CPXP examine the interplay between “Top Box” domain scores and patients’ comments in measuring patient experience.
Webinar Replay: Learning from Patient Narratives for Human-Centered Design
Patrick Kneeland, MD, and NarrativeDx CXO, Senem Guney, PhD, CPXP explore how human-centered design has the power to re-engage healthcare providers, improve patient satisfaction and reduce staff turnover.
Stay tuned for more webinars coming soon, including a replay of our most recent topic - Leveraging Patients’ Comments to Tackle Healthcare Workforce Development and Clinician Burnout.