Extract the most value from all of the data you collect
Healthcare organizations make better decisions with actionable insights from NarrativeDx analytics and certified patient experience experts.
The cost of not maximizing your data
Without the right analytics, staff resources and initiatives run the risk of being ineffective and a drain on budget dollars.
Identification of key, root-cause insights and recommendations for performance improvement.
Benchmarking to understand where your hospital stacks up against the competition.
Identify top-performing and most challenged facilities, units and departments - and know what improvements to make.
Uncover answers to specific questions from your executive and management teams.
Understand how to best communicate with key demographic groups.
Know what drives patient loyalty, and what initiatives work best across your organization.
- Measure patient satisfaction & report on areas for improvement
- Create benchmarks across the physicians cohort
- Streamline practice management and social media monitoring
- referrals attributable to NDx
- increase in referral revenue
- Identify areas for improvement
- Prioritize action plans considering patient perspectives
- Determine which actions to take
- More efficient, centralized patient experience management
- 21/26 HCAHPS measures increased
- 3 months to ROI
- reduction in FTE time
- comments collected
- insights discovered
The latest from NarrativeDx
White Paper: Getting to the Root Cause with AI-Driven Patient Experience Analytics
NarrativeDx Founder and CXO, Senem Guney, PhD, CPXP discusses why (and how) healthcare organizations need to hear their patients accurately for actionable healthcare consumer intelligence.
Turning Patient Comments into Actionable Change
As unhappy patients become expensive, healthcare providers realize they need to do what other industries have done for decades: They need to listen to what patients tell them about their services.
Webinar Replay: Learning from Patient Narratives to Transform Patient Experience
Andrew Gallan, PhD and NarrativeDx CXO Senem Guney, PhD, CPXP discuss the interplay between “Top Box” domain scores and patients’ comments in measuring patient experience.
The Grammar Behind Patient Experience Improvement
Patient experience leaders need actionable insights through AI and Natural Language Processing to understand how their patients feel about their care. Read more by NarrativeDx linguist, Zach Childers, PhD.