Understand your whole world of patient feedback
Driving exceptional patient experience with the NarrativeDx analytics platform is the right strategy for better clinical outcomes and growth.
The cost of bad patient experience
Unhappy patients tell an average of 11 people about their experience.
Actionable Patient Experience Intelligence
Dashboards and Customized Reports
Get the right insights at the right time in packages tailored for action and positive change.
Analyze sentiments and trends, learn from patients’ comments to understand and improve care experiences.
Reduce time spent on comment analysis and cut internal cost burden by streamlining and improving operations.
Analyze data from multiple data sets, such as CAHPS, custom surveys, social media, complaints, rounding, and beyond.
Remove uncertainty regarding programs and initiatives by increasing accuracy of assessments and root-cause analysis.
Pinpoint opportunities to proactively combat clinician burnout and turnover, based on patient feedback.