Proactively collect targeted patient feedback
Have a strategy in place for survey fatigue and lack of root-cause insights with the NarrativeDx Adaptive Surveying tool.
The Problem with Traditional Surveys
Lack of Root Cause Insights
Traditional static surveys do not change based on priorities and initiatives, leaving room for gaps in data collection.
Flexible and Nimble
Adaptive Surveying allows for lightweight, real-time and open-ended feedback collection on any computer, phone or tablet.
Increase Response Rates
Get valuable insights from hard-to-reach patients and those unlikely to answer surveys after the point of care.
Supplement Comment Data
Cover gaps in the data by asking targeted questions on missing topics at the point of care.
Change questions based on current priorities and initiatives, develop new questions based on what the data says.
Use surveys to test and understand the impact of current initiatives and evaluate operational efficiency.
Provide pulse surveys at different sites and units to understand focus or problem areas at any given time.
- Measure patient satisfaction & report on areas for improvement
- Create benchmarks across the physicians cohort
- Streamline practice management and social media monitoring
- referrals attributable to NDx
- increase in referral revenue