Actionable insights from patient & employee feedback
IMPROVE SCORES, REVENUE AND TURNOVER.
Unhappy Patients are really expensive
Unhappy patients do not keep healthcare employees engaged and connected to their work’s purpose.
Insights Beyond Survey Scores
The ability to identify root causes from patient feedback helps you make better decisions and improve finances, operations and beyond.
AI and Natural Language Processing
When your organization uses NarrativeDx, you benefit from the fastest, most accurate and most scalable patient experience platform.
Simple and Secure for Healthcare Orgs
Our HIPAA-compliant cloud based tool connects with any data source, while keeping your data private and secure with state of the art encryption.
Negative patient experiences cost hospitals millions of dollars each year through lost reimbursements, decreased referrals, and increased staff turnover.
NarrativeDx uses AI to identify actionable insights from patient feedback to improve CAHPS scores, increase referrals and reduce nurse turnover. We go beyond survey scores by analyzing comments from rounding tools, satisfaction surveys, online reviews, social media and beyond to help hospitals provide excellent experiences that drive up to 50% improvement in financial performance.
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Learn how NarrativeDx moves the needle
9% increase in referral revenue
After working with NarrativeDx to measure their patient satisfaction, NYU Rusk Rehabilitation significantly increased their referral volume.
Getting to the Root Cause with AI-Driven Patient Experience Analytics
NarrativeDx Founder and CXO, Senem Guney, PhD, CPXP discusses why (and how) healthcare organizations need to hear their patients accurately for actionable healthcare consumer intelligence.
Insights from Cedars-Sinai Medical Center
See how Cedars-Sinai has utilized NarrativeDx insights from comment data to advance strategic initiatives for organizational reputation and employee engagement.
Driving Technology Innovation in Healthcare
Samir Batra discuss how patient feedback and care provider feedback can be leveraged for creating better human experiences for patients and clinicians alike.es